Terms and Conditions
PLAN TERMS AND CONDITIONS
This Plan together with the Declaration of Coverage, sales invoice and/or receipt, State Variation Amendment, and any Optional
Coverage Amendments you purchased which are referenced on the Declaration of Coverage and attached hereto, sets forth the entire
contract between the parties and no representation, promise, or condition not contained herein shall modify these terms.
“We”, “Us” and “Our” shall mean the Plan Obligor/Provider listed on your Declaration of Coverage. “You” shall mean the Plan Holder
listed on your Declaration of Coverage. For service or claim questions, please go to www.fastwayconnect.com or at (469)-699-7042
What Your Plan Covers
We cover parts and labor costs to repair or replace the selected appliances, products, systems and optional items at your Covered
Location, detailed on the item table on your Declaration of Coverage, should they experience breakdown from mechanical failure due to
defects in material or workmanship, normal wear and tear or rust, corrosion and sediment. Mechanical failure means that the
breakdown of your appliances, products and systems is the result of normal, ordinary use, following the guidelines of the manufacturer.
Appliances, products, systems and optional items covered by your Plan are listed on your Declaration of Coverage, along with the
maximum limit we will pay for all claims on an individual item in any 12 month period from the Plan Effective Date. The Total Plan Limit
listed on the Declaration of Coverage is the most we will pay for any combination of losses to covered items in any 12 month period
from the Plan Effective Date. This Plan only covers items manufactured and marketed for residential use and we only cover Covered
Locations that are residential properties including single family homes, townhomes, condominiums, multi-family properties (duplex,
triplex, etc.), or mobile homes attached to a permanent foundation. Properties listed on a historical register, and any property used in
whole or in part for business purposes such as, but not limited to, day care, group home, rest home, church, school or sorority/fraternity
are not eligible as Covered Locations. Common areas or items shared by non-purchasers of this Plan will not be covered. Coverage is
for occupied residences only. Shared systems and appliances are not covered.
Coverage Period
Your Plan coverage begins on the Plan Effective Date which is listed on your Declaration of Coverage. Your Plan expires at the end of
the Plan Term unless Your Plan is cancelled as provided below in the Cancellation section. If our obligations under the Plan become
fulfilled in their entirety based on the Total Plan Limit being reached, Your coverage will resume after each 12 month period from the
Plan Effective Date when the Total Plan Limit resets. Otherwise, Your Plan will be automatically renewed for the chosen Plan Term as
provided below in the Renewal section.
Requesting and Receiving Service
We will work with you to schedule a mutually convenient time for a qualified repair technician (the “Authorized Repair Technician”) to
come to Your home to repair your product. To obtain service go to www.fastwayconnect.com or call at (469) 699-7042. Your Plan must be
active, and all payments must be made in order to receive service. Non-original manufacturer’s parts may be used for repair of the
product if the manufacturer’s parts are unavailable or more costly. We reserve the right to obtain a second opinion of a diagnosis from
another qualified service provider at our expense.